- Address: Coming Soon: AES Office & Humanitarian Response Center
- +91 XXXXX XXXXX
- info@ashokaemergencyservices.com
Our Services
When disaster occurs, Ashoka Emergency Services stands as a steadfast partner during the most challenging times. Our Repatriation & Special Assistance Services are designed to deliver comprehensive support, characterised by compassion, expertise, and professionalism. We ensure that individuals and families receive care with dignity, efficiency, and respect throughout the process.
Incident Management & Response
At Ashoka Emergency Services (AES), our approach to incident management is built on a foundation of structure, professionalism, and unwavering commitment to best practices. Central to our operations is the Crisis Management Centre, which acts as the nerve centre for all emergency activities undertaken by the organisation.
Our operational methodology is characterised by several key elements:
Deployment of Qualified Responders: We mobilise skilled and well-trained responders to the field. Their deployment is carefully aligned with the changing needs and distinct phases of each operation—ranging from initial assessment, through containment, mitigation, rescue or relief, and ultimately, recovery.
Adherence to Standardised Protocols: AES maintains strict compliance with established protocols and industry best practices. This discipline ensures the safety of everyone involved, promotes the efficient utilisation of available resources, and reinforces a clear and robust command structure throughout the operation.
Transparency and Accountability: We are firmly committed to transparency at every level—both internally among our teams and externally with stakeholders and affected communities. Timely updates are provided, all actions are thoroughly documented, and accountability is upheld at each stage of our response.
Personal Effects Recovery
We manage the recovery and preservation of personal belongings belonging to the deceased or displaced. Our process covers everything from identification and cataloguing to the secure return of these items. Our teams uphold a strict chain of custody, apply safe packaging methods, and treat every item with the utmost respect, recognising their emotional significance.
Family Assistance
Ashoka Emergency Services (AES) provides comprehensive support to families throughout the repatriation journey. This support encompasses assistance with communications, the preparation and management of legal and medical documentation, and effective coordination with all relevant authorities. We also manage embassy or consular formalities to ensure a seamless process for the families involved.
Recognising the diverse needs of each family, AES offers emotional and spiritual support that is personalised and sensitive to individual cultures, religions, and traditions. Our approach is designed to ensure that every family member receives care and understanding tailored to their unique circumstances.
To facilitate clear communication and efficient operations, a dedicated Family Assistance Centre is established. This centre serves as the central point for maintaining communication with families, addressing their concerns, and supporting them through every stage of the repatriation and recovery process. By establishing this centre, AES ensures that all operations are coordinated and that families remain informed and supported at all times.
Our humanitarian services are focused on providing critical support during times of crisis by managing the comprehensive coordination necessary for the dignified transportation of human remains or injured persons. This includes the meticulous arrangement of mortuary and post-mortem facilities, ensuring that every aspect is handled with the highest level of care and respect.
We also facilitate the provision of appropriate accommodation and medical support, addressing immediate needs and offering relief to those affected. Our team works in close collaboration with all relevant government regulatory bodies to ensure that every protocol is maintained and all documentation is completed accurately. This includes coordination with embassies, customs and immigration authorities, local police, airlines, and other concerned agencies.
By managing these complex processes, we aim to alleviate the burdens faced by families during such difficult times. We are committed to upholding international standards, public health requirements, and all regulatory protocols, ensuring that our services are delivered with professionalism, efficiency, and compassion.